Privacy policy

Privacy Policy 
Art. 13 and 14 of the GDPR – EU Regulation 2016/679

About Us

OS GROUP SRLS has registered office in Gragnano (in the province of Naples) 80054 in Via Volte 24, and it is identified as the data controller. We inform the users of our website

How and why we use your personal data

Your personal data is processed only for the following reasons:

  • To send our products;
    • Legal obligations related to civil, fiscal, accounting, community or other rules and regulations;
    • Administrative management of the business relations;

Your personal data will be processed by the staff of the administrative, commercial, and logistical offices who are responsible for carrying out the operations relating to the purposes listed above; these data will be communicated to external companies – Data controllers - that deal with shipments, customer service call centres, the technical management of the website.

It should be noted that the processing of data, as described above, and its revelation to external companies are necessary and mandatory requirements for the purchase of our products; therefore, in case of your refusal, we will not be able to accept your order.

Your Rights

You have several legal rights over the personal data that we hold about you (art. 7, Legislative Decree n.196/2003). These rights give you control over how your data is used and managed:

• You can ask us to view the updated list of data controllers

• You can ask us to view, correct or complete your data it if you think the personal data we hold about you is inaccurate or incomplete. In some circumstances, you also have the right to object to our processing of your data and can ask us to restrict our use of your data and to delete it.


How do I access my data?

You can correct, update, rectify, integrate, and delete your data directly from our website through your profile page after logging in from the following link . Then you can click on GDPR – PERSONAL DATA to download your data in PDF or CSV format.

How do I delete my data?

Se non riesci ad accedere ai tuoi dati tramite la procedura di recupero password, puoi contattarci tramite l'apposito modulo "contatti" posto in alto alla pagina o al seguente link: Oppure puoi scriverci all'indirizzo:


Come cancello i miei dati?

If you want to delete your personal data in our possession, you can contact us using the form “Contact” on the following link: e and clicking on “Clear data”. Or you can send an email to


Cookie Policy

We use cookies for:

- The proper functioning of our website
- Registering consent to the use of cookies
- Secure payments on our website
- Analyzing the views on our products anonymously

Cookies are small text files downloaded from websites to your computer or smartphone as you browse and use the Internet.

The law provides that we can store cookies on your device if they are strictly necessary for the operation of the site. Your authorization is required for all other types of cookies.

This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.

At any time, you can change or withdraw your consent to the Cookie Declaration on our website.

Your consent applies to the following websites:
Cookie Declaration last updated on 09/04/2019

Il suo consenso si applica ai seguenti siti web:
Dichiarazione Cookie aggiornata l'ultima volta il 09/04/2019 

Types of cookies in use on this website

Necessary (15)

Necessary cookies help make the website usable by enabling basic functions such as page navigation and access to protected areas of the site. The website cannot function properly without these cookies.







Session cookie that stores the users’ choices


HTTP Cookie


Session cookie that stores PHP settings


HTTP Cookie


Session cookie that stores the product displayed or added to the cart.


HTTP Cookie


Used by PayPal to measure the performance of its sites, monitor the number of visitors and the navigation modalities


Local Storage


This cookie stores and verifies access on its account to protect it from
unwanted access


HTTP Cookie


This cookie remembers the user and allows payments without storing
credit card information on its servers


Local Storage


This cookie stores the status of the user’s cookie consent for the current domain

1 anno

HTTP Cookie


This cookie stores users’ preferences and information every time they visit web pages containing Google Maps maps

1 mese



This cookie is used for the consent of Google services




This cookie is used for the interaction with

3 mesi


Statistics (5)

Statistical cookies help website owners understand how visitors interact with sites by collecting and transmitting information anonymously.







Cookies set by Google Analytics, which allow you to analyze the user experience on the website


HTML Local Storage


This cookie stores users’ preferences and information every time they visit web pages containing Google Maps maps



Marketing (0)

Marketing cookies are used to track visitors across websites. The intent is to display relevant and engaging ads for the individual user and therefore those of greatest value for third-party publishers and advertisers.

How we use cookies

We use cookies to improve the functionality of our sites, allow the user to easily move between pages, remember their preferences and guarantee them an always optimal browsing experience.


Removing cookies

You can remove cookies already stored through using the following link:: 


Managing cookies


Many browsers give a range of options for managing cookies, including obtaining consent for every cookie, blocking certain types of cookies and blocking cookies from unrecognised websites. Finally, you can set your browser to block all cookies however you should be aware that many sites will not work as smoothly as you are used to and some basic functionality that is dependent on cookies will not work at all. The following links go to the relevant help sections for the major web browsers and explain how to manage your cookies:

Internet Explorer


Google Chrome



Safari iOS (iPhone, iPad, iPod touch)

If the browser used is not among those proposed, please visit the section Help on your browser for further information.